Bridal Services Agreements
P. II

Overview of our service agreements

BRIDAL SERVICE RESERVATION
AND PAYMENT TERMS

Tina Derkse requires a non-refundable deposit of 50% along with a signed agreement to confirm your reservation. Confirmation of your booking will only be processed once both the deposit and the signed agreement are received. The deposit will be credited to your total bridal service costs. The entire service balance must be settled no later than 1.5 months before the wedding.

In the event of cancellation up to one month before the wedding, you will be refunded 50% of the total service cost. Please note that any additional costs already incurred by that time will not be refunded. Cancellations made within two weeks of the wedding date will not qualify for a refund. The client is responsible for ensuring that the remaining balance is paid on time. Payments can be made either by bank transfer or in cash.

PAYMENT FOR ADDITIONAL SERVICES

If additional services are requested on the event day, they will be billed separately. Clients must settle payment before receiving additional services. Accepted payment methods include cash or bank transfers. It is recommended to discuss additional service requests in advance for proper planning.

PAYMENT FOR ADDITIONAL SERVICES

SUBSTITUTION OF SERVICE PROVIDER
AND REFUND POLICY

The Client acknowledges that if Tina or a pre-selected team member is unable to perform the services, another trained artist from her team, who maintains the same high standards, will be assigned.

If all artists must cancel due to ill health, an emergency, or any unforeseen circumstances beyond their control, the total amount paid will be refunded within three (3) days from the day of cancellation. Any services and additional expenses already completed will not be refundable.

CALAMITY, COVID, AND RESCHEDULING POLICY

In the case of a calamity, and/or if your wedding date is affected by COVID and we are not permitted to provide services, issues resulting in the cancellation of the event, the non-refundable deposit can be transferred to any available date within one (1) year of the original event date, on a first-come, first-served basis. If the new event date is scheduled more than one (1) year from the original event date, a new agreement must be signed reflecting the current rates for the year of the event. If the Client reschedules the event date and costs have already been incurred, these costs will not be refunded and will be deducted from the total amount paid. Any additional expenses incurred due to the rescheduling will be the responsibility of the Client.

PHOTOGRAPH/VIDEO RELEASE AGREEMENT

The Client is informed that any photographs or videos taken during or after makeup services provided by ‘The Bridal Chapter’ for the Client and all members of the bridal party may be used for portfolio, promotional, and social media purposes. By signing this agreement, the Client gives consent on behalf of themselves and all members of the bridal party for these photographs and videos to be used in this manner. If the Client or any member of the bridal party has specific concerns or restrictions regarding the use of their images, it should communicated in writing before the service date.

TIMING AND APPOINTMENT GUIDELINES

The Artist will arrive at the venue approximately 20 minutes before the first makeup session to make necessary preparations and set up the station. The Artist will start promptly at the scheduled appointment time as outlined in the bridal schedule provided to the Client. All clients must be ready for their makeup and hair services at their agreed start time as indicated in the bridal schedule.

Please note that clients who are not ready at their scheduled time may lose their slot for makeup and hair applications, as it is crucial for everyone to be ready on time for the wedding. The bridal schedule will be sent to the Client before the event for their reference and adherence. If a Client loses their slot due to not being ready at their scheduled time, and their slot cannot be swapped with another member of the bridal party, a refund will not be issued.

If the second round of bridal services causes a delay for the Artist resulting in missing a scheduled flight, the following policy applies:

We will make every effort to accommodate and complete the second round of bridal services. However, if the delay prevents us from catching our scheduled flight, the second round will be canceled, and no refund will be issued.

TIMING AND APPOINTMENT GUIDELINES

The Client must inform the artist of any issues, such as allergies to equipment and products, that may adversely affect the Client or their guests. This includes but is not limited to, sensitivities, allergies, and medical conditions. The Artist cannot guarantee or be held responsible for any allergic reactions or other concerns arising from the makeup or its application. The artist reserves the right to refuse service to the Client in cases of, but not limited to, infectious conditions or abusive and threatening behavior.

The venue for the makeup and hair services for the Bride, the Groom, and other members of the bridal party will take place in the same room. This room must be equipped with tables, chairs, air conditioning, electricity, and drinking water. Please note that while every effort will be made to ensure the safety of the provided equipment and furnishings, the Artist and their team cannot be held responsible for any accidental damage to items in the room.

BRIDAL SERVICE RESERVATION AND PAYMENT TERMS

PAYMENT FOR ADDITIONAL SERVICES

PAYMENT FOR ADDITIONAL SERVICES

SUBSTITUTION OF SERVICE PROVIDER AND REFUND POLICY

CALAMITY, COVID, AND RESCHEDULING POLICY

PHOTOGRAPH/VIDEO RELEASE AGREEMENT

TIMING AND APPOINTMENT GUIDELINES

TIMING AND APPOINTMENT GUIDELINES

BRIDAL SERVICE RESERVATION
AND PAYMENT TERMS

SUBSTITUTION OF SERVICE PROVIDER
AND REFUND POLICY